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Game Lag White Paper › Browse by symptom

Stutter: 60 causes and who fixes them

Also called: choppy, hitching, feels like frame drops

Open in the illustrated symptom guide →

Movement isn’t smooth: it keeps pausing briefly and moving again.

Other characters or your whole screen keep hitching. The trail dots bunch up and spread apart.

If ping looks normal, the likely cause is frame timing on your PC (client or OS); if ping jumps around, jitter on Wi-Fi or the connection is more likely. Keep in mind that most in-game ping readouts are measured inside the game loop, which runs once per frame, so a frame spike can make the ping number spike too.

Causes of this symptom

L1 Client game process

L2 Client OS and device

L3 Home network

L4 Internet path

L6 Server network card

L7 Server OS (kernel)

L9 Server game process

L10 Memory

L11 Disk

L12 Database

L13 Server architecture and operations

Netcode design

Problems only some players hit

Root causes of TCP retransmission

View the illustrated symptom guide